The ILO defines social dialogue to include all types of negotiation, consultation and exchange of information between, or among, representatives of governments, employers and workers on issues of common interest. How social dialogue actually operates varies from country to country and from region to region. Effective social dialogue depends on:
- Respect for the fundamental rights of freedom of association and collective bargaining;
- Strong, independent workers' and employers' organizations with the technical capacity and knowledge required to participate in social dialogue;
- Political will and commitment to engage in social dialogue on the part of all parties;
- Appropriate institutional support.
The main goal of social dialogue itself is to promote consensus building and democratic involvement among the main stakeholders in the world of work. Successful social dialogue structures and processes have the potential to resolve important economic and social issues, encourage good governance, advance social and industrial peace and stability and boost economic progress.