Selected ILO & other publications

Employment and Human Resources

• Socially responsible HR and labour relations practice in international hotel chains -pdf, 427k. Jacqui Boardman and Candida Barbato.
  Sectoral Activities Working Paper, WP.267, Geneva, 2008.
• Reducing poverty through tourism - pdf, 890k. Bolwell, Dain and Weinz, Wolfgang. Sectoral Activities Working Paper, WP.266, Geneva, 2008.
• Guide for social dialogue in the tourism industry - pdf, 755k. Bolwell, Dain and Weinz, Wolfgang.
  Sectoral Activities Working Paper, WP.265, Geneva, 2008.
• New threats to employment in the travel and tourism industry - pdf, 103k, Geneva, 2003.
• The impact of the 2001-2002 crisis on the hotel and tourism industry - pdf, 617k, Geneva, 2003.
• Employment and Human Resources in the Tourist Industry in Asia and the Pacific - pdf, 1.7MB
  Background paper for the Tripartite Regional Meeting, Bangkok, Thailand, 2003.
• The social impact on the hotel and tourism sector of events subsequent to 11 September 2001 - pdf, 138k
  Briefing paper for the Informal Meeting, Geneva, 2001.
  
• Report of the discussion - pdf, 91k
  Informal Meeting, Geneva, 2001.
  
• Chairperson's summary - pdf, 27k
  Informal Meeting, Geneva, 2001.
• Human resources development, employment and globalization in the hotel, catering and tourism sector - pdf, 725k
  Note on the proceedings - pdf, 245k
  Reports for and of the Tripartite Meeting, Geneva, 2001.

Working Conditions

• Violence at work in hotels, catering and tourism - pdf, 549k. Hoel, Helge and Einarsen, Ståle.
  Sectoral Activities Working Paper, WP.211, Geneva, 2003.

Other publications

• Labour Statistics on Employment in the Tourism Industries
• UNWTO Global Code of Ethics for Tourism
• World Economic Forum: The Travel & Tourism Competitiveness Report 2007, Geneva 2007.